Location-based analytics
Thanks to the widespread use of mobile devices equipped with Wi-Fi and BLE (Bluetooth Low Eneergy), Cisco Meraki’s wireless access points can provide valuable location-based analytics to help Floor & Decor track and understand their customers’ foot-traffic behavior.
Holistic view of traffic-online and offline
Cisco Meraki can be combined with traditional reporting from the Wi-Fi network on client devices, applications and websites, providing a holistic view of Floor & Decor’s online and offline user traffic.
IoT network effect
By integrating customer data collected from the Floor & Decor app the Cisco Meraki solution creates a network of IoT devices that allow a view of online and offline traffic in the store.
Better customer insights
By bringing together data from Floor & Decor app with the customers’ in-store experiences, Cisco Meraki generates deep customer insights that can be used to increase marketing reach customer spend, and customer retention.
Improving IT operations
IT operations are significantly improved by leveraging the central Meraki dashboard for visibility, analytics, and automation. The Meraki dashboard provides a template and API-driven approach for configuration consistency, proactive remediation of challenges that would otherwise cause network downtime that could impact customer experience and store revenue.
Positive employee impact
Employee experience can be improved by leveraging the robust Meraki Wi-Fi network for mobile point-of-sales (POS) systems. Additionally, employees can be equipped with hand-held scanners that can provide:
- More efficient mobile inventory management
- Mobile bar code scanners for easy price checks
- Assisted selling to hlep customers find the right product in a shoulder-to-shoulder interaction on a shared screen